Purchase or hire of good and services has become an inevitable part of our daily lives. This decision to effectuate such purchase or hire such service is essentially based on trust, failing which can cause, more often than not to the consumers, anything from a monetary loss to physical harmConsumer Protection Act, 1986 (hereinafter referred to as CPA) aims to provide speedy relief to such breach of trust or negligence

  • The District Consumer Disputes Redressal Forum (DCDRF),
  • The State Consumer Dispute Redressal Commission (SCDRC), and
  • The National Consumer Dispute Redressal Commission (NCDR
  • Consumer Rights for all the citizens of INDIA
  • (1) Right to Safety:
  • (2) Right to be Informed/Right to Representation:
  • (3) Right to Choose:
  • (4) Right to be Heard:
  • (5) Right to Seek Redressal:
  • (6Right to Consumer Education:
  • (7) Right to Basic Needs:
  • (8) Right to Healthy Environment